Player Protection Tools
Your account at Pirate Pots comes with a full suite of responsible gambling tools, all available in your account settings. These tools put you in control of your gambling activity. All limits take effect immediately unless stated otherwise, and any request to increase a limit is subject to a 24-hour cooling-off period.
Deposit Limits
Set a cap on how much you can deposit over a daily, weekly or monthly period. Once the limit is reached, further deposits will be declined until the period resets. Reducing your deposit limit takes effect immediately. Increasing it requires a 24-hour reflection period.
Loss Limits
Put a ceiling on how much you can lose in a given time frame. If your losses reach the limit you set, the system will prevent further play until the period expires. This helps prevent chasing losses and keeps spending within your means.
Wager Limits
Restrict the total amount you can bet across all games in a day, week or month. Wager limits are a practical way to manage your gambling activity beyond just deposits and losses, particularly useful for players who bet frequently at smaller stakes.
Session Time Limits
Set a maximum duration for each gambling session. When the time is up, you will be automatically logged out. You can choose from preset intervals or set a custom session length. This tool is especially useful for keeping track of time spent playing.
Reality Checks
Enable reality check notifications to receive on-screen reminders at regular intervals during your session. Each reminder shows how long you have been playing and your net gain or loss during that session. You can then choose to continue or end your session.
Self-Exclusion
If you need a break, you can self-exclude from Pirate Pots for a defined period. Options include 24 hours, 7 days, 30 days or permanent exclusion. During the exclusion period your account will be suspended. Contact support@pirate-pots.com to arrange self-exclusion - it cannot be reversed before the period ends.
Recognising Warning Signs
Problem gambling can affect anyone. Knowing the warning signs is the first step to getting back on course. If you recognise any of the following in yourself or someone you know, it may be time to seek support.
Emotional Warning Signs
- Feeling anxious, stressed or irritable when not gambling or when trying to stop.
- Gambling to escape personal problems, relieve depression or cope with difficult emotions.
- Feeling guilty or ashamed after a gambling session but continuing anyway.
- Becoming preoccupied with gambling - constantly thinking about the next session, reliving past wins or planning how to get more money to gamble.
Behavioural Warning Signs
- Spending more time and money gambling than originally intended, or increasing stakes to get the same level of excitement.
- Lying to friends, family or employers about gambling activity or the amount of money involved.
- Chasing losses - continuing to gamble in an attempt to recover money already lost.
- Neglecting work, family, social life or personal responsibilities due to time or money spent on gambling.
Self-Assessment
Answer the questions below honestly. If you answer "yes" to several of them, it may be worth taking a break or speaking to one of the support organisations listed on this page.
- Have you ever gambled more than you could afford to lose?
- Has gambling ever caused arguments with family or friends?
- Have you ever missed work, school or important commitments because of gambling?
- Have you ever borrowed money or sold possessions to fund gambling?
- Do you find it difficult to stop gambling once you have started?
- Have you ever felt the urge to gamble more after a win?
- Have you ever felt restless or irritable when trying to cut down on gambling?
- Have you ever gambled to escape worry, trouble, loneliness or boredom?
If you answered "yes" to three or more questions, we strongly encourage you to contact one of the organisations below or reach out to us at support@pirate-pots.com.
UK Support Organisations
Free, confidential help is available from several UK organisations specialising in gambling-related harm. All services below are independent of Pirate Pots.
GamCare
The leading provider of information, advice and support for anyone affected by gambling problems in the UK. Offers a free National Gambling Helpline, live chat, online forums and counselling services.
Helpline: 0808 8020 133 (24/7, free)
BeGambleAware
An independent charity providing information, advice and tools to help people make informed decisions about their gambling. The National Gambling Helpline is operated by GamCare on behalf of BeGambleAware.
Helpline: 0808 8020 133
GamStop
The UK's national online self-exclusion scheme. Registering with GamStop allows you to self-exclude from all UKGC-licenced gambling sites with a single registration. Free to use and takes effect within 24 hours.
Gamblers Anonymous
A fellowship of men and women who share their experience, strength and hope to help each other recover from gambling problems. Free meetings held across the UK, both in-person and online.
Helpline: 0330 094 0322
Protecting Minors
Pirate Pots operates a strict over-18s policy. Gambling by minors is illegal and harmful. We take the following measures to prevent underage access:
- Age verification at registration: All new players must confirm they are 18 or over during sign-up. We reserve the right to request documentary proof of age at any time.
- KYC checks: Before processing any withdrawal, identity and age verification documents are reviewed. Accounts that cannot verify age will have withdrawals suspended.
- Account monitoring: Our team monitors accounts for activity patterns that may suggest underage use and will take action where concerns arise.
- Reporting: If you suspect a minor has accessed a gambling site, please contact us immediately at support@pirate-pots.com.
Parental Controls and Filtering Tools
If you share a device with children or young people, we strongly recommend using parental control software to block access to gambling websites. The following tools are effective and widely available:
Net Nanny
A comprehensive parental control solution that filters gambling and adult content across all devices in the household. Available for Windows, Mac, iOS and Android. Includes real-time alerts and screen time management.
Cyber Patrol
Blocks access to gambling websites and other inappropriate content. Provides detailed reporting on browsing activity and allows parents to set customised filtering rules for different family members.
Built-in Content Filters
Most internet service providers and mobile networks in the UK offer free content filtering tools. Contact your ISP or check your router settings - many include gambling category blocks as a standard option.
How to Set Responsible Gambling Limits
Setting limits on your account is straightforward. Follow these steps on the Pirate Pots casino website:
- Log in to your Pirate Pots account on the casino website.
- Navigate to Account Settings or the Responsible Gambling section of your profile dashboard.
- Select the type of limit you want to set - deposit, loss, wager, session time or reality check.
- Enter the value and the time period (daily, weekly or monthly). Review the figure carefully before confirming.
- Click Save or Confirm. Limits that reduce your spending take effect immediately. Any request to increase a limit is subject to a mandatory 24-hour cooling-off period.
- To arrange self-exclusion or if you need assistance setting limits, contact the support team at support@pirate-pots.com.
If you need help at any time, our support crew is available around the clock at support@pirate-pots.com. There is no shame in asking for help - it takes courage to face a problem and deal with it head on.